Policies and Fees

Processing

Orders will be processed within two business days; shipping, including overnight, takes place once orders are processed. Only orders with payment can be processed. There will be a processing fee for returned checks.

Fees

For a list of fees, view our Price Sheet

Please note:

  • Fees are subject to change without notice. 
  • Group pricing is determined by the individual client's needs. 
  • Prices for BOMI International courses sponsored by BOMA Locals may vary.

Enrollment Fees

There is an enrollment fee for individual courses (those taken separately from a certificate or a designation program). If you take an individual course and then decide to enroll in a certificate or designation program, the fee from your first course (only) may be applied toward the enrollment fee for your first designation program. There is an enrollment fee for students enrolling in a second or third designation program. Fees are nonrefundable and must be paid during or before enrolling in a course, a certificate or a designation program. Note first-time enrollees must complete an Enrollment and Registration Form.

Course Requirements

Because this is a dynamic industry, specific course requirements are based on date of enrollment. If you are not sure of your particular course requirements, please ask a member of our Education Coordinator Team.

Refunds

BOMI International guarantees its course materials for up to 30 days. If you are not satisfied with our course materials, return them along with a coursebook return form to ViaTech within 30 days of receipt for a full refund. To obtain a coursebook return form, please call BOMI International at 1.800.235.BOMI (2664). 

EXCEPTIONS:
If you want to return course materials for an Accelerated Review or Instructor-Led Online class, you must return the materials 30 days before the class start date to receive a full refund. For further details about cancelling an Accelerated Review class, see section below titled, “BOMI International Sponsored Accelerated Review Policies and Procedures.” 

Following is the address to return materials:
ViaTech
5200 Philadelphia Way
Suite L
Lanham, MD 20706

Computer-Based Testing (CBT)

With the exception of Ethics Is Good Business® ShortCourse™, exams are administered via Computer-Based Testing (CBT) through our testing provider, Pearson VUE. The registration fee provides for one testing session during the six-month eligibility period, which can be scheduled at the students convenience at a Pearson VUE testing center of his or her choice.

Exam Eligibility Period

Students have a six-month eligibility period to schedule and take their exam. For Self-Study students, the eligibility period begins on the date of registration; for Classroom students, the eligibility period begins as of the first day of class. If a student does not take the exam within this period, the student must pay an Exam Administration Fee to begin a new six-month eligibility period. 

Upon receipt of the course registration fees, BOMI International will notify Pearson VUE that the student is eligible to schedule an exam appointment. Students will receive an eligibility letter, via e-mail or mail, from BOMI International providing notification of the student’s eligibility period and instructions on how to schedule the exam appointment. This communication will include the student name, eligibility ID, course name, and eligibility start and end dates. 

For more information on BOMI International policies including eligibility periods, rescheduling and cancellation options, please review the CBT Student Handbook

Exam Administration Fee (Includes Exam Transfer, Exam No-Show, and Retest)

Students who fail an exam, do not cancel a scheduled exam appointment, or require an additional six months to take the exam, will incur an Exam Administration Fee allowing for an additional six-month eligibility period. This fee includes testing and administrative fees.

Confirm, Cancel, or Reschedule the Exam Appointment

To change or cancel your exam appointment, you must do so through Pearson VUE at least one full business day in advance of your scheduled appointment. If you cancel or reschedule less than one full business day before your scheduled appointment, the eligibility will be forfeited. In addition, an Exam Administration Fee must be paid prior to schedule a new appointment. Leaving a message on the local test center’s answering machine is NOT an acceptable method of canceling/rescheduling your appointment.

Course Completion

Successful completion of a course requires passing an exam with a minimum score of 70%. Upon registration, students are provided a six-month eligibility period in which to take the exam. Students requiring an additional eligibility period will incur an Exam Administration Fee. In addition, students who have not completed the exam within one-year from the original eligibility start date will incur an additional Exam Administration Fee for the course and will be required to purchase updated course materials if applicable. 

Study Method Transfer

An Exam Administration Fee will be charged to transfer between study methods. For information regarding additional charges or refunds, please call 1.800.235.BOMI (2664).

*Ethics Is Good Business® ShortCourse™ Policies and Procedures

All Ethics Is Good Business ShortCourse exams will be administered online using BOMI International’s Learning Management System. Self-Study students taking Ethics Is Good Business ShortCourse have six months from the time they register to successfully complete the exam. Classroom students have six months from the class start date to successfully complete the exam. If you do not pass on your first attempt, you will be allowed additional attempts. For an additional six-month period, students will incur the full course fee and receive the course materials upon re-registration for the course.

Students will receive an e-mail confirmation of registration for the online Ethics Is Good Business ShortCourse exam, including information about how to access the online exam, within two business days of registering. Please note although the exam has been tested on multiple sites and platforms, the recommended software and hardware are: Microsoft Windows operating system, Internet Explorer 7.0 and above, and a high-speed modem or network connection. 

Self-Study Policies and Procedures

Self-Study students must register directly with BOMI International. Course materials will be sent directly to the mailing address listed on your registration form. Within two business days of registering, students will receive an e-mail confirmation of registration that will include instructions to schedule an exam at a Pearson VUE testing center. 

Instructor-Led Online Policies and Procedures 

(In addition to the above Self-Study Policies and Procedures)

Instructor-Led Online courses will be accessible for six months after the class start date. Exams will be administered through Computer-Based Testing (except Ethics Is Good Business ShortCourse). See Exam Completion above for other related policies. You will receive an e-mail confirmation of your registration in an online designation course, including information about how to access the online course, within two business days of registering. 

Cancellations:
For cancellations received less than 30 days prior to the first day of class, money refunded will be for tuition only. The course registration and learning materials fees will not be refunded but can be applied to a Self-Study or future classroom offering. For cancellations less than two weeks prior to the first day of class a $100 cancellation fee also applies. To receive a full refund, course materials must be returned in the original shrink-wrap 30 days before the class start date.

If insufficient enrollment necessitates canceling a BOMI International-sponsored class, BOMI International will notify you approximately two weeks prior to the scheduled class and all fees will be refunded. Arrangements will be made for the return of the learning materials. 

Please note although the courses have been tested on multiple sites and platforms, the recommended software and hardware are: Microsoft Windows operating system, the most recent version of Mozilla Firefox or Google Chrome browser, and a high-speed modem or network connection. 

BOMI International-Sponsored Accelerated Review Policies and Procedures

Accelerated Review classes are four, full-day sessions. Advance preparation is required. A course textbook will be sent to you prior to the class to help you prepare. Travel, hotel accommodations, and meals are not included in your registration fee. Class size in each location is limited. All courses, locations, instructors, and prices are subject to change. BOMI International will notify registrants of any changes in BOMI International-sponsored classes approximately two weeks in advance of the class start date. 

Registration Deadline:
To ensure that you have sufficient time to prepare, you should be registered 10 business days prior to the class start date. A late fee will be applied to registrations received thereafter. Additional shipping fees may apply. 

Registration Confirmation:
A course information sheet will be faxed or e-mailed to you as confirmation of your registration. Learning materials will be mailed under separate cover. 

Cancellations:
To receive a full refund, course materials must be returned in the original shrink-wrap 30 days before the class start date. For cancellations received less than 30 days prior to the first day of class, money refunded will be for tuition only. The course registration and learning materials fees will not be refunded but can be applied to a Self-Study or future Classroom offering. For cancellations less than two weeks prior to the first day of class a cancellation fee also applies. 

If insufficient enrollment necessitates canceling a BOMI International-sponsored class, BOMI International will notify you approximately two weeks prior to the scheduled class and all fees will be refunded. Arrangements will be made for the return of the learning materials.

Exam Cancel/No-Show/Retake:
Students who cancel, no-show, or do not successfully complete an exam and want to register for the course will incur an Exam Administration Fee and the applicable tuition fee. 

Refund and cancellation policies also apply to the one-day session of Ethics Is Good Business ShortCourse.  

Call your BOMA Local for up-to-date information about BOMA Local-sponsored Accelerated Review classes and for information about specific policies.

Corporate Onsite Instruction (Group Education) Policies and Procedures

Group education classes are set up on an as-needed basis, with pricing and requirements determined by a client's needs. Please contact a member of BOMI International's Education Coordinator Team if you are interested in this format.

Statement of Nondiscrimination

BOMI International is committed to providing an education opportunity for all persons and admits students of any race, color, gender or sexual preference, age, nondisqualifying handicap, religion or creed, or national or ethnic origin. 

BOMI International
One Park Place, Suite 475
Annapolis, Maryland 21401
Phone: 1.800.235.BOMI (2664)
Fax: 410.974.0544
www.bomi.org